When they picked up my car all my features and windows worked. When I got it back my passenger-side mirror was facing nearly at the ground, I fixed that by hand.
Then I found my passenger side windo [More]
Tony lies about timing, then day of shipment hides. We made 22 calls and Mark the owner is why car transport has terrible name. They are rude and expensive. Save your money. They screwed a young veter [More]
spoke to a rep. on Friday for a pick up on Saturday he told me they would get a driver as soon a possible low and be hold that wont start till Monday it is now Tuesday still no car asked for a refund [More]
I just got down here yesterday and my 4 runner has 2 symmetrical dents in the back I believe it’s from the back gate of the towing trailer it was the last car loaded I have pictures I need a phone cal [More]
I recently had the unfortunate experience of having my car towed from one location to another, and I must say that I am extremely disappointed with the level of customer service provided. The entire p [More]
I contracted Auto Star to move a car from RI to Kansas City. MO for an action. I signed an agreement and was guaranteed that my vehicle would arrive in Kansas City by the two-day window for the weeke [More]
AutoStar Transport Express - We apologize that a suitable carrier was not located in the contracted time frame, and as per our 100% MONEY BACK GUARANTEE, a full refund has been issued.
Buyer beware: their contract is completely open ended for them. The salesperson (Sofia Wolf) said they would pick up the vehicle I had purchased the next day. This was on a Thursday. The car needed to [More]
Unprofessional lying company. They steal a huge chunk of money for a deposit and don’t give it back after they lie saying that they will pick up the next day. No service, no communication, nothing. To [More]
AutoStar Transport Express - Thank you for sharing your feedback with us. We apologize for any frustration or inconvenience you've experienced. We understand your concerns regarding the deposit, and we'd like to provide you with ...
I want to share my extremely disappointing experience with AutoStar Transport Express LLC. I recently used their services for a round trip vehicle transportation from MA to CO, and the entire process [More]
I've always used Bears Transport but I thought I would try Auto Star because they were cheaper BIG MISTAKE. I told them I needed my car picked up between May 10th-May 12th because I was flying out on [More]
AutoStar Transport Express - Our apologies that a carrier was not located in the time frame that the customer wanted, however they did agree to allow us 5 business days to locate and assign a carrier and cancelled the order after...